Refund policy

Right of Withdrawal

Consumers have the right to withdraw from this contract within 7 days without giving any reason.

The withdrawal period is 7 days from the day on which you or a third party named by you received the goods.

To exercise your right of withdrawal, you must inform us:

GlowupLights
Denise Steger
Saarbrücker Straße 235
glowuplights@web.de

by means of a clear statement (e.g., email) of your decision.

Consequences of Withdrawal

If you withdraw from this contract, we will refund all payments received from you, including delivery costs (except for additional costs arising from choosing a different type of delivery than the standard delivery), without undue delay and within 14 days.

The repayment will be made using the same means of payment.

You bear the direct costs of returning the goods.